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?LA CONVENCIÓN “KEYTEL, 30 ANIVERSARIO” FINALIZA CON GRAN ÉXITO DE PÚBLICO Y UN MENSAJE DE OPTIMISMO


300 representantes de los más diversos ámbitos del turismo han participado en unas jornadas que han culminado con el deseo manifiesto de “continuar 30 años más trabajando para ti”
Kate Varini, especialista en Revenue Management y Profesora de la École Hot&eactute;lière de Lausanne, ha centrado su brillante y didáctica intervención en las “Luces y Sombras del Yield Management”. En este sentido y, tras definir el Revenue Management con la frase “Díme cuando quiere ir y yo te dir&eactute; el precio” o, concebido a la inversa, “Dime cuanto quieres pagar y te dir&eactute; cuando puedes venir”, Varini destacó los 3 puntos clave que influyen en su correcta aplicación: Personas, Producto y Tecnología. La formación y motivación del personal, así como el control de la paridad de precios se erigen como básicos para la utilización de esta herramienta que la profesora no recomienda para establecimientos de nueva apertura, sin una política de RM definida y que no hayan alcanzado una cuota de ocupación media del 70%.


REVENUE MANAGEMENT COURSE


The Irish Hotel Federation (IHF) in conjunction with Hibernia College held a successful one day training course on Revenue Management in November 2004 at the Berkeley Court Hotel. The course was attended by Owners, Senior Managers, Sales Managers and Reservations/Front Office Managers from throughout the country and was tutored by Kate Varini, a Professor at the University of Lausanne.
The topic of Yield/Revenue Management has become more apparent recently as competition increases and members continue to chase the same business. This often leads to a price war and dropping rates to attract business does not make long term good business sense. Ms. Varini’s presentation gave practical tools which could be implemented in each property and therefore the course was very relevant and action driven as opposed to being purely academic.

Feedback from the course was excellent and more similar courses are planned. The feedback was so good that many attendees have agreed to sign up to the 12 week On Line Masters module which Kate Varini presents in this subject.

Pictured at the Revenue Management Course in the Berkley Court (l-r) Stephen Hanley, General Manager, Clarion IFSC; Richard Bourke, President IHF; Professor Kate Varini and Michael Loftus, Sales and Marketing Manager, Red Bank Restaurant and Guesthouse, Skerries Co. Dublin.
Pictured (l-r) Grainne O'Malley, Sales and Marketing Manager Osprey Hotel, Co. Kildare; Mary O'Connor, Proprietor, Derrynane Hotel, Co. Kerry; Richard Bourke, President, IHF and Professor Kate Varini.

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